Privacy Policy

Last updated: February 8, 2026

1. Introduction

Welcome to OralFix ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application.

2. Information We Collect

We collect information that you provide directly to us, including:

  • Account Information: Email address, password, and display name when you create an account.
  • Profile Information: Dental health goals, preferences, orthodontic status, and onboarding responses.
  • Photos: Images of your teeth and food that you voluntarily upload for AI-powered analysis.
  • Health Data: Daily check-ins including brushing habits, flossing, symptoms (pain, bleeding, sensitivity), and orthodontic tracking.
  • Medical History: Conditions, medications, allergies, and health flags you choose to provide for personalized care.
  • Food Analysis Data: Food photos and descriptions for dental impact assessment.
  • Chat Data: Conversations with our AI dental coach.
  • Custom Context: Personal notes you add to help personalize AI responses.

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process and analyze dental images using AI technology
  • Personalize your experience and provide tailored recommendations
  • Track your dental health progress over time
  • Send you notifications and reminders (with your consent)
  • Respond to your comments, questions, and support requests
  • Detect, prevent, and address technical issues

4. Data Storage and Security

Your data is stored securely using Firebase services provided by Google. We implement industry-standard security measures including:

  • Encryption of data in transit and at rest
  • Secure authentication protocols
  • Regular security audits and updates
  • Access controls and monitoring

5. AI Data Processing

OralFix uses artificial intelligence to provide personalized dental health insights. Here's how your data is used with AI:

  • Context Building: We compile relevant data from your profile, check-ins, and health history to provide personalized AI responses.
  • Data Control: You can control exactly which data sources the AI has access to through the AI Context & Brain settings screen.
  • Custom Context: You can add, edit, or remove custom context notes that influence AI responses.
  • Processing: Your data is sent to OpenAI's API only when you actively request AI features (chat, analysis). It is not stored by OpenAI for training purposes.
  • No Sharing: Your personal dental data is never shared with third parties for marketing or advertising purposes.

6. Third-Party Services

We use the following third-party services:

  • Firebase (Google): Authentication, database, and cloud functions
  • OpenAI: AI-powered dental analysis and chat features
  • RevenueCat: Subscription and payment processing
  • Expo: App development and push notifications

Each third-party service has its own privacy policy governing the use of your information.

7. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. You can request deletion of your account and associated data at any time through the app settings or by contacting us.

8. Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Delete your account and data
  • Export your data
  • Opt-out of marketing communications
  • Withdraw consent at any time

9. Children's Privacy

OralFix is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at: